Privacy Policy

1. Introduction

Southern Cloud Marketing (“Southern Cloud”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We act as the data controller for the personal data we process in connection with this website and our marketing services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Who Is Responsible for Your Data?

The controller responsible for your personal data is:

Southern Cloud Marketing
Lõõtsa tn 5, 11415 Tallinn, Estonia
VAT: EE102894729
Email: privacy@southerncloud.com

If you have any questions about this Privacy Policy or about how we process your personal data, you can contact us using the details above.

3. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill in a contact form or request a proposal
• Express interest in obtaining information about us or our services
• Subscribe to any updates or newsletters (if available)
• Participate in activities on our website
• Contact us directly by email or phone

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Company name, role and business contact details
• Project details and any information you choose to share in free-text fields

Automatically Collected Information & Server Logs

When you visit our website, certain information is collected automatically by our hosting provider, DreamHost, and by our own systems for security and analytical purposes. This may include:

• IP address and approximate location
• Browser type, version and device information
• Pages you visit on our site and referring URLs
• Time and date of your visit and time spent on pages
• Technical error codes and other diagnostic data

These server logs are processed primarily to maintain the security and stability of the website, to detect abuse and technical problems, and to compile statistics in an aggregated form. The legal basis for this is our legitimate interest in operating a secure and reliable online service (Art. 6(1)(f) GDPR).

4. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our website and services
• To respond to your enquiries and provide customer support
• To prepare and send proposals or offers you request
• To notify you about changes to our services
• To gather analysis or valuable information to improve our website and offerings
• To monitor the usage and performance of our website
• To detect, prevent and address technical or security issues
• To send you marketing communications, where permitted by law and with your consent where required

Legal Basis for Processing (GDPR)

Depending on the context, we process your personal data on the following legal bases:

• Performance of a contract or to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR), for example when we prepare proposals or deliver services.
• Legitimate interests (Art. 6(1)(f) GDPR), for example to operate and secure our website, to communicate with business contacts, and to improve our services, provided these interests are not overridden by your rights and interests.
• Consent (Art. 6(1)(a) GDPR), for example for certain types of marketing communication where required. You can withdraw your consent at any time.
• Legal obligations (Art. 6(1)(c) GDPR), for example where we must retain records for tax or accounting purposes.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, in particular:

• Contact and project data are generally kept for the duration of our cooperation and for a reasonable period thereafter (for example, up to 3–5 years) to handle follow-up questions, legal claims or statutory retention duties.
• Server log files maintained by DreamHost are retained for a limited period, typically only as long as needed for security and troubleshooting, unless a longer retention is required in case of specific incidents.

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. International Data Transfers

Our website is hosted by DreamHost, a hosting provider based in the United States. This means that some personal data (such as IP addresses in server logs) may be processed on servers located outside the European Economic Area (EEA), in jurisdictions where the level of data protection may differ from that of your home country.

Where such transfers occur, we rely on appropriate safeguards as required by GDPR, such as standard contractual clauses or similar mechanisms implemented by our service providers, where applicable. In any case, we take steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

By using our website and submitting your information, you acknowledge that your personal data may be transferred to and processed in countries outside the EEA in accordance with the above.

7. Data Security

The security of your data is important to us. We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or another region with similar data protection laws, you have certain rights in relation to your personal data. Subject to legal conditions and limitations, these include:

• Right of access – You have the right to request copies of your personal data that we hold.
• Right to rectification – You have the right to request that we correct or complete your personal data if it is inaccurate or incomplete.
• Right to erasure – You have the right to request that we delete your personal data, under certain conditions.
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object – You have the right to object to our processing of your personal data, especially where we rely on legitimate interests or where we process data for direct marketing.
• Right to data portability – You have the right to request that we transfer the data that we have collected to you or to another organisation, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@southerncloud.com. We will respond within one month, or within any other period required by applicable law.

You also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data infringes applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website and to understand how visitors use it. Cookies are small text files stored on your device.

Depending on how we configure our site, we may use:

• Strictly necessary cookies needed for basic site functionality and security.
• Functional or preference cookies to remember your settings.
• Analytics cookies to collect aggregated statistics about site usage.

Where required by law, we will ask for your consent before placing non-essential cookies (such as certain analytics or marketing cookies). You can change your browser settings to block or delete cookies, although some features of the site may not function properly if you do so.

10. Third-Party Services and Processors

We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used. Such providers process personal data only on our instructions and are bound by contractual data protection obligations.

These may include in particular:

• DreamHost, LLC – our web hosting provider, which stores our website files and server logs and helps us operate a secure and reliable website.
• Analytics or marketing tools (if used), which help us understand how visitors use our site and improve our services.
• Communication and email providers used to send and receive emails or contact form submissions.

These third parties have access to your personal information only to perform these tasks on our behalf and are not permitted to use it for other purposes.

11. Children's Privacy

Our website and services are aimed at business users and are not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us so that we can delete such information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time, for example to reflect changes in our services, legal requirements or technical developments. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date above.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or about how we handle your data, please contact us: